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Mailbox Leveling Program
New Leaning Mailbox.jpg

A Partnership Program
The program is a partnership between Little Elm residents and the Town of Little Elm formed by the use of an official request by the resident and then approved by the Town to share cost of work to level the residents mailbox at a rate of 50% shared expense to a maximum of $400 per single mailbox and $500 per double mailbox. The program is for mailboxes that are a minimum of 5% off level.

  • Residents requesting mailbox leveling shall be the registered TOLE Water customer and occupying the residence.
  • There must be an approved application prior to the repair being made. Anything less than 5% off level will not be approved.  You can also apply using MyGov Online Request.
  • Repairs will be performed by a contractor registered with the Town of Little Elm.
  • Repairs made must be per Town specification.
  • Repair/leveling must be inspected to insure specifications are met.
  • Must provide proof of payment in full to the approved contractor, before and after photos of the mailbox being leveled, and W-9 form along with reimbursement application.
  • Normal working hours are for inspections are Monday – Friday 7:00am to 4:00pm.
  • Whenever possible the mailbox will be leveled without dismantling the mailbox and placed on the new foundation.
  • Contractors must always use due care to maintain the integrity of the mailbox being repaired. However, there are occasions that once a mailbox is disturbed, leveled or lifted onto a foundation, the structure may come apart. In these cases rebuilding the mailbox will be required, resulting in increased cost to be shared equally between the resident and TOLE.
  • Resident is responsible for continuation of mail during repair. For example, the resident may install a temporary mailbox while repairs are being made.


For more information contact:
Glyn Strickland, Streets Supervisor


Michelle Kuzov, Senior Administrative Assistant